What is the correct sequence to remove a participant from the zip?

• A. Pull up ladder, unclip, walk them down
• B. Unclip, pull up ladder, walk them down
• C. Pull up ladder, walk them down, unclip
• D. Walk them down, pull up ladder, unclip

Answer: (A)

The sequence centers on ensuring a safe, controlled exit path before detaching the participant. First, pull up the ladder to the zip exit so there is a secure access point for the participant to reach. Having that ladder in place provides a stable stage for transferring off the line and prevents a fall during the handover. Next, unclip the participant once they’re at or onto the exit area; freeing them from the zip line at this point reduces the risk of dangling or awkward transfers while still attached. Finally, walk them down the ladder with supervision so they can descend safely to the ground with support.

If you unclip before the ladder is ready, there’s no secure exit to step onto, increasing fall risk. If you try to walk them down while they’re still clipped, you’re managing a descent while still attached, which complicates control and safety. If the ladder isn’t brought up first, the participant has no stable exit path, making the transfer unsafe.